Skip the airport stress with Meet & Assist

  • Fast-track & escorted airport assistance
  • Live availability where providers are connected
  • Concierge support when confirmation is needed

Start here

How are you travelling?

Choose your airport direction — we’ll pre-fill search so you can see live options faster.

Service types

Choose your airport assistance

Pick a service type to search connected inventory. Live prices appear when providers are available.

Major hubs

Popular airports

Jump straight to live Meet & Assist options at major hubs.

Simple process

How it works

  1. Searching airport meet and assist services

    Search your airport

    Enter airport, date, direction, and service type to see what is available for your trip.

  2. Reviewing available airport service options

    Review live options

    Compare connected Meet & Assist services and real prices when inventory is available.

  3. Confirming and booking airport assistance

    Book or request confirmation

    Book online when a service is available. Otherwise, our concierge confirms pricing — no payment until you approve.

Why FBN Travel

Why book Meet & Assist with FBN Travel

Ground teams, concierge coordination, and multilingual support — so your airport experience stays smooth from curb to gate.

Airport expertise

Ground coordination at major hubs across the UAE, GCC, Egypt, and international airports.

Personal concierge

Dedicated assistants to handle special requests, timing changes, and passenger needs.

24/7 support

A multilingual team ready to help at any hour, in English and Arabic.

Honest pricing

Availability and pricing are confirmed before payment — no hidden fees or surprise charges.

Help centre

Frequently asked questions

Quick answers about searching, pricing, and how our concierge team helps at the airport.

Meet & Assist is airport assistance arranged by FBN Travel — a dedicated agent greets you, helps with arrivals, departures, or connections, and can include fast-track, lounge access, porter help, or chauffeur transfers depending on the service you choose.

You can search Meet & Assist for Dubai (DXB), Abu Dhabi (AUH), Sharjah (SHJ), Doha (DOH), Riyadh (RUH), Jeddah (JED), Cairo (CAI), Bahrain (BAH), Muscat (MCT), Kuwait (KWI), Amman (AMM), Istanbul (IST), London Heathrow (LHR), Paris CDG (CDG), and more. If your airport is not listed, request a tailored proposal and our concierge team will check availability.

When a service is bookable online, you will see pricing before you pay. For some airports or bespoke requests, our concierge team confirms availability and pricing first — there is no payment until you approve the quote.

Yes. Use the service type filter when searching, or describe your needs in a tailored proposal — fast-track immigration, lounge access, porter service, VIP arrival/departure, chauffeur transfers, and special assistance for families or large groups.

Search may show no live results while providers are being connected for that airport. Use “Request tailored proposal” or “Request availability” on the results page — our concierge team will confirm options and pricing for your dates.

After you submit a request, you can continue on WhatsApp with your details prefilled for a fast reply. We also follow up by email or phone using the contact details you provide. Support is available in English and Arabic, 24/7.

Need a tailored Meet & Assist proposal?

Tell us your airport, flight details, and passenger needs. Our concierge team will prepare availability and pricing.

  • Tailored airport assistance
  • Special requests
  • Airports or services not instantly available
  • Concierge-led quotation

Prefer to speak with someone first?

Contact our Meet & Assist team

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