FBN Travel — Frequently asked questions

Question 1

How do I book a hotel through FBN Travel?

Accepted Answer

Search by destination, dates, and number of guests on the Hotels tab. Results show verified prices, cancellation policies, and real photos. Choose your room and complete a secure checkout — card payments are supported where available.

Question 2

Can I book international flights on FBN Travel?

Accepted Answer

Yes. Use the Flights tab to search one-way, round-trip, or multi-city routes for any destination worldwide. Enter your origin, destination, travel dates, cabin class, and number of passengers to see available options.

Question 3

What visa services does FBN Travel provide?

Accepted Answer

FBN Travel provides visa assistance for UAE tourist visas, Schengen visas, and a wide range of worldwide tourist and business visas. Use the Visa Check tool to verify your eligibility based on your passport and destination, then submit a request for specialist assistance.

Question 4

Does FBN Travel offer travel insurance?

Accepted Answer

Yes. Travel insurance plans include Schengen-compliant medical cover, trip cancellation, baggage loss, and emergency evacuation. Plans are available on the Insurance tab and can be added alongside any booking.

Question 5

How do I contact FBN Travel customer support?

Accepted Answer

You can reach our team 24/7 via WhatsApp at the number on the Contact page, or by email. FBN Travel has a headquarters team in Dubai, UAE (Business Bay) and an operations hub in Egypt (Sharqia) — both supporting English and Arabic.

Question 6

Does FBN Travel offer private jet charter?

Accepted Answer

Yes. FBN Travel arranges private jet charter for business and leisure. Visit the Private Jets section to request a quote for light jets, midsize jets, or ultra-long-range aircraft — available for one-way, round-trip, and multi-leg routes.

Question 7

Can I book holiday packages on FBN Travel?

Accepted Answer

Yes. Browse curated holiday packages for the Middle East, Europe, and worldwide destinations on the Packages tab. Each package shows inclusions, travel dates, and transparent pricing before you book online or request concierge assistance.

Question 8

Does FBN Travel offer car rental?

Accepted Answer

Yes. Compare and book car rental in Dubai, the UAE, and international destinations from the Cars section. Choose economy, SUV, luxury, or premium vehicles with clear pickup details and online checkout where available.

Question 9

What is Meet & Assist at FBN Travel?

Accepted Answer

Meet & Assist is a separate airport concierge product — fast track, porter help, and meet-and-greet on arrival, departure, or transit. It is not the same as our VIP luxury concierge at /vip. Book airport services from the Meet & Assist section.

Question 10

How do I view, change, or cancel a booking?

Accepted Answer

Sign in to your FBN Travel account and open My Bookings to see upcoming and past reservations. From there you can review confirmation details, request changes where the supplier allows, or start a cancellation — policies depend on the product and rate you booked. Need help? Contact support via WhatsApp or email.

Your next journey starts here

Muscat

Muscat

Everything your journey needs

About FBN Travel

Trusted travel infrastructure

Services

Company

Travel Guides

Support

Your next journey starts here